Frequently Asked Questions
Q: Who is the American Cancer Society?
A: Your American Cancer Society is the nationwide
community-based voluntary health organization dedicated to
eliminating cancer as a major health problem by preventing
cancer, saving lives from cancer, and diminishing suffering
from cancer, through research, education, advocacy, and
service. Every day, we are fighting cancer in your community
and nationwide. To learn more about the American Cancer
Society, visit
http://www.cancer.org/.
Q: How does the money raised through Relay For Life®
make a difference?
A: Donations raised through Relay For Life®
support the American Cancer Society's efforts to fund
groundbreaking cancer research, provide up-to-date cancer
prevention and early detection information to educate people
about the disease, advocate for all people to have access to
quality cancer care, and offer free programs and services to
improve the quality of life for people facing cancer and their
families. Visit us at
http://www.cancer.org/ us to learn more about how the
American Cancer Society is making a difference and our role in
the fight against cancer.
Q: Once I make a contribution, will my name be
placed on various mailing lists?
A: The American Cancer Society maintains records of
all contributions. The Society may contact you with further
communications. You can choose to opt out from further
financial contribution activities or any contact from the
Society. For more information, see the
Internet Privacy Policy. Convio collects and maintains
only personal information that is voluntarily submitted to us
through the web site. Convio will not share personally
identifiable information with a third party unless the
individual submitting this information has given permission,
or if Convio is required to by law.
Q: Who is Convio?
A: Convio is a leading provider of online fundraising
and web constituent relationship management (CRM) solutions
for nonprofits.
Q: Is my credit card donation secure?
A: Yes, the American Cancer Society has made every
effort to protect your information. We use industry-standard
SSL encryption techniques to make sure that your credit card
information, passwords, and personal information travel
securely over the Internet. We have also installed an
encryption engine on our database server so that your data is
securely stored.
Q: How do I receive a receipt for my online
contributions?
A: You will receive an email confirmation after
completing your donation and credit card information. This
email is your official gift receipt, and you may print it and
save it for your records. If you do not receive a gift
receipt, please contact your local American Cancer Society
office.
Q: How do I donate by mail?
A: If you would like to make a donation to a specific
Relay participant, you may print a donation form by clicking
on the printable donation form link on the participant’s
personal donation page. Complete the form and mail it to your
local American Cancer Society office.
Q: What if I have more questions?
A: Please visit our
contact us page to get in touch with your local American
Cancer Society. You can also call us anytime, day or night at
1-800-ACS-2345.
